The Company Gr. Sarantis S.A (hereinafter referred to as the “Company” or “we”) tries to offer you an experience that meets the needs of our visitors, by using responsibly the information collected through our website. We are committed to respect your privacy and comply with applicable laws on data protection and privacy.
Processing of your personal data is governed by these terms, by the relevant provisions of Greek and EU legal framework on data protection, including the General Data Protection Regulation (2016/679), the Greek national legislation L4624/2019 and the relevant decisions, guidelines and regulation issued by the Hellenic Data Protection Authority.
This Policy explains how we collect, process and/or use information that we receive via our websites, emails we send, and mobile applications (collectively, the "Platform" – if only website, use the term “Website”) that link to this Policy, as amended from time to time. This Policy also describes how we collect, process, use and share the personal information you provide us with. It also describes your choices regarding use, access, transfer, correction and deletion of your personal information.
We collect information about you to provide our services. In order for us to best provide our services to you and to fulfill the relationship we have with you, it is essential that we are able to collect and use the information as described in this Policy.
When you submit your data in order to receive newsletters or other updates and/or in order to register to offered programs / purchase goods/services from our e-shop, we collect and maintain your data exclusively for the purposes mentioned below. In this context, we collect data you submit, such as the name, residence, email, phone number, mobile, fax, credit card information, date of birth and gender.
When you use the Website, your device is automatically providing information to us, so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect may also include usage information and statistics about your interaction with the Website. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.
We process your data exclusively for the below purposes:
Provision of services
When you through our Website, you must provide your personal data. We collect your personal data in order to offer you the services you request, in order to ensure that we meet your needs when you use our services and/or in order to contact you on issues related to the provision of our services.
Keeping you up to date with developments
If you provide your consent by registering your data in the field for subscription to our Newsletter, we will register your data and send you Newsletters and updates.
Improvement of services
We maintain your data and the history of usage of our services in order to produce statistics that allow us to better assess the visits and navigation of users through our website in order to improve its content and structure.
If you provide your consent, we use your contact details to contact you, in order to send you marketing material and inform you on any special offers/discounts or other promotional activities.
If you provide your consent to receive targeted advertising based on your preferences or customer segmentation, we will use automated means to process information you provide and the history of your transactions through our Website in order to send you news, special offers and promotional material that is relevant to your profile and preferences.
With respect to the use of Data collected through Cookies, please see our Cookies Policy.
Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data, for the operation of our website and/or customer care services and/or for the dispatch of marketing messages or the performance of market research.
Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving.
In case you have registered to receive newsletters, we will keep your data as long as you remain registered to receive the updates you wish.
In the event that you receive any service from us, we will retain your data for up to 5 years from the last incident of use of our services.
Consequently, your data will be deleted, unless you renew your consent for their processing. You can request that we stop communicating marketing material to you and/or that we delete your data at any time.
Our company ensures your rights with respect to processing of personal data and ensures that you may exercise them.
You have the right to request:
In order to exercise any of the above rights you may email us or send us a written request, using our contact details below.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority. (www.dpa.gr)
SARANTIS DOO BEOGRAD
Zelengorska 1G, 11070 Novi Beograd, Srbija
Tel: 011 209 0000